Either that or it never arrived.
Let's recap. In Ellen's email last March 23 (you can read it here), she advised that, "After the unit has been completed, we will endorse it right away to the Quality team of Avida for quality inspection." She also insisted (while we were arguing on the phone last January) that it will be a quality checked house.
And when I talked to the contractor last month, he confirmed that the Quality team did arrive and inspected the unit. I assumed that what they meant by "quality" was that the house would be conforming to high standards. Apparently, I assumed too much.
We visited the house yesterday and here's what greeted us:
- Doors that won't and can't open fully - take note of the plural form "doors".
- Bathroom walls that have not been paved or painted - the agreement was that they would not install the tiles but the walls would be smooth and painted white.
- Holes due to the doors hitting the walls.
- Toilet bowls, sinks, toilet paper holders, etc that have not been installed - during our meeting with Avida, we agreed that only the tiles would not be installed but everything else stays as is. We also have this in writing.
We would have probably found more defects if we had more time, but I had an event to attend in Makati so we left early.
This now begs the question, WHAT ON EARTH DID THEY CHECK?!?!? And if there are numerous problems for the items that we can immediately see, what more for the things that are out of sight? Like the plumbing and electrical wires?
Avida, we already saved you a lot of money on material and labor costs because of the items we requested not to be installed. But it seems you wanted to save even more money (at our expense) because you have not installed more items than we asked for.
I can now, without a doubt, say we were right in questioning how well this house was built. Quality, huh? Now we know what Avida means by "quality" - it's poor quality. Very poor quality.
This house is SO NOT READY for turnover.