05 November 2017

Supplier Ratings: CADI Showrooms


Linden Writing Desk - Php 14,500
Mariela Wing Chair - Php 16,500 (fabric not included)

Supplier: CADI Showrooms
Price Tag: Php 68,800
Rating: Php 8/10 (10 being the highest)

Pros:
I love the furniture!!! As far as I can tell, all the pieces look sturdy and really well made.


L - Unno Chair #1 - Php 5,100 each (without cushion seat)
R - Petite Wing Chair - Php 14,900 (fabric not included)

Cons:
They can only do what's in their catalogue - custom made items are only for bulk orders (think hotels, restaurants, etc.), and having changes made to their design proved to be problematic.

For example, their dining chair (Unno Chair #1) originally had an upholstered seat, and when we asked to switch to solid wood instead, the sales agent in their SM Megamall branch said it wasn't a problem. After paying in full (which is a requirement prior to delivery), I was informed that changing the chair design would cost us more. They also told us that the seat height was lower than normal as the workers received the wrong instructions. Take note at this point, two months had already passed since they informed us that all the items were ready to be delivered. We had asked them to postpone the delivery as the renovation took longer than anticipated.

As you can probably guess, I wasn't a very happy camper. I pointed out that it was unfair of them to change the price right before delivery. Why should we be paying for the mistakes made by the company? In the end, they conceded my point and kept things as is. The delivery though was further delayed as they had to redo the chair height.

Oh, and their delivery fee is rather steep. If they deliver to Alabang, the fee is Php 400. Our house is just an additional 20 minutes away and they're charging Php 3000 because it's located in Cavite, though I was able to negotiate it down to Php 2500.

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