Timberpro, Inc. gave the lowest quotation, but our main reason for choosing them was because of their guarantee. It's part of the contract that they will repair any damage (caused by termites) incurred after they've treated the house. Here are the details:
I. SCOPE OF WORK
The service we offer aims to protect your investment in structural real estate (house or other buildings) from destructive subterranean termites and wood borers.
A. Termiticide Application on Soil - the process of drenching the soil with Fipronil termiticide formulation to create protection against subterranean termites within the immediate area of the structure. This termiticides manage termite colonies and eventually kills the whole population. To this end, this diluted Fipronil termiticide formulations are applied using our 5Hp gasoline-driven power sprayer, which can generate pressures as much as 965.3 Kpa to attain the maximum effective results.
A1. Mound Demolition - If mound exists.
A2. Cordoning Method - the process of injecting diluted termiticide formulations into the ground as close as possible to the structure, with our Soil Slab Injector.
A.2.1 Soil Slab Injection Method - a part of Cordoning Method for existing structures whose immediate surroundings are covered by concrete slabs. Holes ranging from 12.7 mm. to 25.4 mm. in diameter are bored, as close as possible to the structure, and deep enough to penetrate the slab. The liquid termiticides are injected through these perforations using our Soil Slab Injector. Treatment of existing perforated pipes/reticulation system is not included in the scope of work, because we cannot guarantee termiticide distribution through this system. If you wish to have your perforated pipes/reticulation system injected with termiticide, that will be charged separately and charges will be based on the reticulation system design. Service warranty will only be given if standard scope of work is done (Cordoning method) regardless of additional treatment of reticulation system.
B. Spot Treatment – surface application to limited areas where termites are present for immediate colony management.
II. BENEFITS & CONDITIONS
A. Free Repair / Restoration of Termite Damage
II.A.1. A written warranty certificate with a validity period of (24) months will be issued starting on the date after the initial treatment has been completed. During this period, if there are any signs of termite infestation we shall carry out re- treatment as necessary and free of charge. Additionally and most important, termite damaged portions of structural materials will be repaired by patching or retouching as necessary; or if more than 40% destroyed, it will be completely replaced, labor and materials will be free of charge, after assessment of all damaged part by our Claims Department.
II.A.2. Free repair or restoration will only be done upon approval of Claims Department after presentation of certificate of warranty with official Timberpro Inc. seal and signature of the CEO/President with the receipt number signifying full payment and others that maybe required.
II.A.3. Repair will only be done when Timberpro, Inc. authorized inspectors declares the structure to be free of live termite infestation, to make sure damage on new material will not occur.
II.A.4. Claims for termite damage should be accomplished within the warranty, with a 1 month grace period.
II.A.5. Claims for restoration of termite damaged shall not be entertained if client has unsettled balances.
B. Free Inspection
Our Pest Management Professionals will conduct regular check-ups every four months on treated premises throughout the warranty period. Any structure found to have live termite activity will be inspected every 30 days or as necessary until termite colonies has been managed. Thereafter the case will be reclassified as 'regular' and will again be inspected every four months. However, if our inspection was refused without any rational reasons for 3 consecutive months, repair or replacement of termite damage that would occur during the warranty period will be forfeited automatically.
II.B.1. The restoration warranty benefit shall not be applied to areas where treatments and inspections were constrained by the client.
II.B.2. After we have completed the initial treatment and to keep our valued customers well informed, we submit a color-coded computer aided design (CAD) drawing that shows the discovered termite and woodborer damages at the time of treatment, and the corresponding recommendations on parts that needs to be repaired or replaced for the owner’s account, as well as areas on which termiticides have been applied for termite management. All portions heavily infested and found to be damaged by termites will be recommended for your repair immediately after Timberpro, Inc. finds no visible evidence of live termite during inspection. All portions reported for replacement but was not replaced as reflected on our accomplishment report is not applicable on Section II - A. However, if it is repaired by owner and termite damage occurred within our warranty period it will be repaired by Timberpro.
II.B.3. For structures undergoing major renovations warranty will start right after our initial treatment, all subsequent treatments needed in the structure will be done during the warranty period.
C. Free Treatment
Any time during the warranty period, the client should advise Timberpro of any changes on landscaped areas so that termiticide re-application will be done to maintain an effective cordon of termiticide around the structure. Such application would be free of charge during the warranty period. However, if treatment to additional soil is not done due to client's failure to inform Timberpro, this may cause forfeiture of the replacement warranty benefit.
II.C.1. Please advice Timberpro Inc. in cases where there are major renovations, such as new structures made that will affect the measurement of the original treated structure/area within the warranty period. Also, there will be a survey/estimate that will be conducted on additional areas and will be charged accordingly, this will maintain proper management and prevention of termite colony attack on the structure. New furniture added inside the structure needs to be inspected to make sure there is no structural pest such as termites or woodborers.
II.C.2. In cases where an existing structure will be demolished, benefits and warranty will be forfeited automatically. An Assessment/survey will be conducted base on the new floor plan for a new proposal/contract.
For the above-specified scope of work to be carried out on the areas as per attached Survey Plan:
TOTAL AREA: 78.40 sq. mts.
TOTAL COST: Php 19,650